We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser, including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Your payment and personal information is always safe. Our secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name , and address, so that it cannot be read over the internet.
Refund and Exchange Policy:
You may return or exchange an unused item in new condition within 30 days of delivery.
All items must include original packaging.
Items that are used or damaged may be denied a refund or exchange.
Returns and exchanges are subject to a 6% restock fee. All customers will be responsible for shipping both ways.
All custom sales are final.
All sales outside the US are final.
Shipping Policy/Delivery Policy:
The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS), FedEx, or Dalsey, Hillblom and Lynn (DHL) for international orders.
We do our best to ship all orders within one business day from the date of purchase. However we are a small business and cannot guarantee we are able to meet this standard.
If you have selected a domestic express shipping option, we will make a reasonable effort to ship the same business day as purchased. Domestic express orders placed after 3pm EST will likely ship the following business day. If we are not able to meet this standard, we will make a reasonable effort to contact you via the email and/or phone number provided at the time of purchase.
All sales outside of the US are final. Duties, taxes and brokerage are NOT included in the shipping charges listed at the time of check out. Please refer to your country’s import policies for further information about import costs.
For any questions or concerns, please contact us at 207-725-0935 or firstname.lastname@example.org